Privacy Policy
Absolutely. Below is a website-ready Privacy Policy for Kancharla Textiles, tailored to your WooCommerce store and the details you’ve saved.
I have not invented an email address because the earlier info@gmail.com appeared to be placeholder information. I’ve also kept the policy flexible around payment gateways, analytics, cookies, and shipping providers because those specific services haven’t been confirmed.
As of now, India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 provide the relevant framework for digital personal-data processing; MeitY states that the 2025 Rules were notified on November 14, 2025, with a phased enforcement timeline. MeitY
Privacy Policy
Last Updated: October 2026
At Kancharla Textiles, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our collections, create an account, place an order, or contact us.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.
By using kancharlatextiles.com, you acknowledge the practices described in this Privacy Policy.
1. About Kancharla Textiles
Kancharla Textiles is an online women’s fashion and textile store offering traditional Indian textiles and contemporary women’s fashion.
Our collections include:
- Sarees
- Mangalagiri Sarees
- Cotton Sarees
- Handlooms
- Kurtis
- Leggings
- Palazzos
- Night Wear
- Dupattas
- Inner Wear
We use information provided by customers primarily to operate our online store, process orders, provide customer support and improve the shopping experience.
2. Information We May Collect
Depending on how you use our website, we may collect the following information.
Personal Information
When you create an account, place an order or contact us, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping address
- City, state and PIN code
- Order details
- Communication preferences
Account Information
If you create a customer account, we may collect information necessary to maintain your account and provide account-related services.
Order Information
When you purchase products, we may collect information relating to:
- Products purchased
- Order number
- Quantity
- Delivery address
- Order status
- Payment status
- Return or exchange information
- Customer support communications
Payment Information
Payments may be processed through third-party payment gateways.
Where applicable, payment information may be processed directly by the relevant payment service provider. We do not intentionally store complete payment-card details on our website unless such storage is specifically required and lawfully permitted.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate usage information
- Date and time of website access
- Website interaction information
This information may help us understand how visitors use our website and improve website performance, security and functionality.
4. Cookies
Kancharla Textiles may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember shopping-cart information
- Maintain login sessions
- Remember preferences
- Improve website functionality
- Understand website usage
- Improve website performance
- Support relevant marketing or analytics activities where enabled
You may be able to control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some website features, including shopping-cart or account functionality.
Where consent is required for particular cookies or processing activities, we will seek consent in accordance with applicable requirements.
5. How We Use Your Information
We may use your personal information for purposes including:
Processing Orders
To:
- Process purchases
- Confirm orders
- Arrange delivery
- Provide order updates
- Process eligible returns and exchanges
- Provide customer support
Customer Support
We may use your contact information to respond to questions, complaints, product enquiries and other requests.
Website Operations
We may use information to:
- Maintain our website
- Improve website performance
- Troubleshoot technical issues
- Protect our website against fraudulent or unauthorized activity
Communication
Where permitted and where you have provided the necessary consent, we may contact you regarding:
- New collections
- Product launches
- Offers
- Promotions
- Important website updates
You can opt out of promotional communications where an opt-out mechanism is provided.
6. Order and Delivery Partners
To complete your purchase, certain information may need to be shared with service providers involved in fulfilling your order.
This may include information necessary for:
- Payment processing
- Order fulfilment
- Shipping
- Delivery
- Customer support
- Website hosting
- Technical services
We aim to share only information reasonably necessary for the relevant service.
7. Payment Processing
Kancharla Textiles may use third-party payment providers to process online payments.
When you make a payment, the relevant payment provider may collect and process payment-related information according to its own privacy policy and security practices.
We recommend reviewing the privacy policy of the applicable payment provider when making a transaction.
8. Shipping and Delivery
To deliver your order, we may provide necessary customer information to the courier or logistics service responsible for delivering your purchase.
This may include:
- Customer name
- Phone number
- Shipping address
- PIN code
- Order information
Such information is shared for the purpose of fulfilling and delivering your order.
9. Marketing Communications
If you choose to receive promotional communications, we may use your contact information to provide information about:
- New arrivals
- Saree collections
- Handloom collections
- Women’s fashion
- Special offers
- Seasonal collections
- Other Kancharla Textiles updates
You may unsubscribe from promotional communications where an unsubscribe option is provided.
However, even if you opt out of marketing communications, we may still contact you regarding transactions, orders, payments, deliveries, returns or other service-related matters.
10. WhatsApp Community
Kancharla Textiles provides a WhatsApp Community for customers and interested visitors.
Joining the WhatsApp Community is optional.
If you choose to join, your interaction with WhatsApp is governed by WhatsApp’s own terms and privacy policies.
Kancharla Textiles does not control WhatsApp’s independent processing of information on its platform.
11. Social Media
Kancharla Textiles may maintain social-media profiles, including:
- YouTube
Links to these platforms may be available on our website.
Interactions with these platforms are governed by the respective platform’s terms and privacy policies.
12. How We Protect Your Information
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
Security measures may include:
- Access controls
- Secure website connections
- Authentication mechanisms
- Security monitoring
- Appropriate technical and organizational safeguards
However, no internet-based system can be guaranteed to be completely secure.
You should also take reasonable precautions when protecting your account credentials and personal information.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or where retention is required or permitted by applicable law.
For example, certain information may need to be retained for:
- Order records
- Accounting
- Tax requirements
- Customer-service history
- Dispute resolution
- Fraud prevention
- Legal compliance
When information is no longer required, it may be deleted, anonymized or otherwise handled in accordance with applicable requirements.
14. Your Privacy Rights
Subject to applicable law and its requirements, you may have rights relating to your personal information, including rights concerning:
- Access to information about the processing of your personal data
- Correction of inaccurate information
- Withdrawal of consent where consent is the basis for processing
- Requesting deletion or erasure where applicable
- Raising a grievance regarding processing of personal data
The DPDP Act provides, among other things, for consent to be specific and informed and for withdrawal of consent to be possible with an ease comparable to giving consent. MeitY
If you wish to exercise an applicable privacy right or raise a privacy-related concern, please contact Kancharla Textiles using the contact details provided below.
15. Children’s Privacy
Our website is intended for general consumers and is not knowingly directed toward children in circumstances where collection of their personal information would be inappropriate or prohibited by applicable law.
We do not knowingly seek to collect personal information from children contrary to applicable legal requirements.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.
16. Third-Party Websites
Our website may contain links to third-party websites and services.
These may include social-media platforms, payment providers, shipping services and other external websites.
Kancharla Textiles is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policy of each third-party service you use.
17. Third-Party Services
Our WooCommerce website may use third-party services for functions such as:
- Payment processing
- Shipping
- Website hosting
- Analytics
- Security
- Marketing
- Customer communication
These providers may process information according to their own privacy policies and contractual or legal obligations.
The exact third-party services used by the website may change as the website develops.
18. Fraud Prevention and Security
We may process information to identify, investigate and prevent:
- Fraudulent transactions
- Unauthorized account access
- Suspicious orders
- Payment abuse
- Promotional abuse
- Other activities that may compromise our website or customers
Where reasonably necessary, information may be shared with relevant service providers or authorities in accordance with applicable law.
19. Legal Disclosure
We may disclose personal information when reasonably necessary to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our legal rights
- Investigate suspected fraud
- Protect the security of our website
- Prevent harm or misuse
- Comply with court or government requirements
We will seek to limit disclosure to what is reasonably necessary for the relevant purpose.
20. Changes to This Privacy Policy
Kancharla Textiles may update this Privacy Policy from time to time.
Changes may be made to reflect:
- Changes in our services
- New website functionality
- Changes in technology
- Changes in legal requirements
- Changes in our data-processing practices
The updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
21. Contact Us
If you have questions about this Privacy Policy, your personal information, or how your information is processed, please contact us.
Kancharla Textiles
Website: kancharlatextiles.com
Phone: 7780136846
Location: India